CANADA

Customer Service Representative

Moosomin - Saskatchewan (SK),

Parrish

Job Description:

Customer Service Representative

Moosomin, SK

Join a team that shares your passion and enthusiasm for Canadian grain! Parrish & Heimbecker, Limited (P&H) has an opportunity for an organized, self-motivated and attentive individual to bring their skills and experience to a fast-paced environment in the role of Customer Service Representative (CSR), based in Moosomin, SK.

Grow Your Career

This position gives you the ability to grow your professional career in Canada’s dynamic grain industry while maintaining a healthy and fulfilling work/life balance.

Work and grow with a family-owned company.

P&H’s roots go back over 110 years, and we have always been a Canadian, family-owned and managed agri-business. Our corporate culture values are family values; honesty and integrity with a focus on listening and continuous learning. Like family, we support our staff to always do better.

With over 60 locations spanning from coast to coast, and trade links around the globe, P&H is growth-oriented, diversified and vertically integrated with operations spanning across grain trading, handling and merchandising, as well as crop inputs, flour milling and feed mills.

Skills and experience for the next step in your career.

In the role of CSR, the successful candidate will identify and develop new business opportunities for the location while strengthening existing customer relationships through a high standard of customer service. You will promote crop input sales as well as source grain.

Your duties and responsibilities will include:

Prospecting and new business development:

o Generate profitable business agreements for the location and P&H at large.

o Work with producers to create viable solutions for their business needs.

o Identify and monitor reoccurrence of business needs to determine trends and rising business opportunities.

o Anticipate future business needs by using proactive measures.

Fostering and developing customer relationships:

o Promote the

programs and services offered by P&H in a manner that highlights the benefits to the producer.

o Maintain contact with customers and manage their needs.

Contributing to the success of the Crop Inputs business:

o Assist with developing budgets, forecasts, and meeting inventory targets.

o Ensure constant communication with GM.

o Create customer plans, weekly sales plans and efficiently create new weekly call planners.

o Ensure contracts are compliant at all times.

Procure grain from producers

Assist in Operations and Administrative duties as required in order to meet customer needs

Work with other business areas and departments, as required

The successful candidate should enter the position with the following qualifications:

  • Post-secondary in Ag related program or minimum two years of experience in an Ag retail business
  • P.Ag or CCA certification (or the ability to obtain) is an asset
  • Experience in dealing with agricultural producers at increasing levels of responsibility
  • Customer service and sales experience
  • Thorough knowledge of the crops in the area along with experience in providing modern, effective crop protection solutions for the producers in the area
  • Experience in fertilizer sales
  • Experience in grain buying
  • Valid driver’s license

To apply, please visit our career website: http://parrishandheimbecker.com/career_all. We thank all applicants, but only those selected for an interview will be contacted.

P&H is committed to building a skilled and diverse workforce that is reflective of Canadian society. As a result, Parrish & Heimbecker, Limited is an equal opportunity employer and is in compliance with the Employment Equity Act. We welcome applications from women, aboriginal people, people with disabilities and members of visible minorities. Accommodations in relation to the job selection process are available upon request.

Learn more about us at www.parrishandheimbecker.com

Job Types: Full-time, Permanent

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