CANADA

Assistant Marketing Services Manager - Programmes

Langham - Saskatchewan (SK),

Langham Hospitality Group

Job Description:

Job Summary

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  • To be the person in charge of daily operational procedures, inquires and exceptional case management
  • To measure and analyze programme performance and communicate it effectively with the stakeholders
  • To handle and coordinate with different stakeholders on websites and system maintenance
  • To develop and govern all related marketing collaterals and resources (e.g. SOP manuals, training materials etc.) for global hotels’ implementation
  • To act as a guardian on approving any outgoing campaigns and communications by hotels to ensure compliance with the programmes’ corporate identity and strategy
  • To oversee and coordinate at both corporate & hotel levels on robust database marketing calendar execution and result tracking
  • To assist and support budget planning, development of new marketing campaigns, programme enhancement and effective implementation & communications to both hotels and members


Requirement

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  • Bachelor’s degree or equivalent in Business Administration, Marketing or related disciplines
  • Minimum 4 years of working experience specialized in loyalty programme or customer relationship management; experience in hospitality industry would be an advantage
  • Independent, proactive, good project management skills and attentive to details
  • A committed team player & able to develop rapport with partners, colleagues and hotel counterparts
  • Able to multi-task, work under pressure and meet tight deadlines
  • Proficient in Microsoft office (e.g. Word, Excel, Power Point, Outlook)
  • Excellent spoken and written English and Chinese for frequent communications with international hotel teams and partners


Terms of employment

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Full time

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