Assistant Marketing Services Manager - Programmes
Langham - Saskatchewan (SK),
Langham Hospitality Group
Job Description:
Job Summary
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- To be the person in charge of daily operational procedures, inquires and exceptional case management
- To measure and analyze programme performance and communicate it effectively with the stakeholders
- To handle and coordinate with different stakeholders on websites and system maintenance
- To develop and govern all related marketing collaterals and resources (e.g. SOP manuals, training materials etc.) for global hotels’ implementation
- To act as a guardian on approving any outgoing campaigns and communications by hotels to ensure compliance with the programmes’ corporate identity and strategy
- To oversee and coordinate at both corporate & hotel levels on robust database marketing calendar execution and result tracking
- To assist and support budget planning, development of new marketing campaigns, programme enhancement and effective implementation & communications to both hotels andmembers
Requirement
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- Bachelor’s degree or equivalent in Business Administration, Marketing or related disciplines
- Minimum 4 years of working experience specialized in loyalty programme or customer relationship management; experience in hospitality industry would be an advantage
- Independent, proactive, good project management skills and attentive to details
- A committed team player & able to develop rapport with partners, colleagues and hotel counterparts
- Able to multi-task, work under pressure and meet tight deadlines
- Proficient in Microsoft office (e.g. Word, Excel, Power Point, Outlook)
- Excellent spoken and written English and Chinese for frequent communications with international hotel teams and partners
Terms of employment
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Full time