Customer Experience Coordinator - Design Industry

We are a Lighting Design Studio and small producer located in the Distillery District of downtown Toronto.

You can learn more about us at www.lightmakerstudio.com

We are currently looking for a new team member who is enthusiastic about product or interior design to work with our professional trade customers.

Responsibilities:

· Provide information about Lightmaker’s lighting products to designers and architects.

· Maintain ongoing customer relationships with trade professionals.

· Assist in developing quotations for residential and commercial projects.

· Manage customer issues in conjunction with the Studio production team.

· Travel to Design Trade Shows as needed

Position Requirements:

· Previous experience supporting professional customers/clients preferably in a design-related business.

· Degree or Diploma in a design-related area.

· Interest in the areas of design and interior

· Excellent attention to detail.

· Excellent written and verbal communication skills.

· Strong problem-solving skills

· Willingness to learn about the lighting design business.

· Able to work collaboratively with the Studio Team.

Nice to have

· Experience with QuickBooks, Adobe Suite.

· Graphic Design or ability to work with Architectural Elevation Drawings

· Experience with standard business applications such as MS Word, Excel, Outlook

What we offer:

• Creative environment with opportunity for growth.
• Flexibility with hours
• Friday afternoons off in the Summer
• Benefits:

• Vacation & paid time off
• Casual dress
• Flexible working hours
• Work from home opportunities

Job Types: Full-time, Contract, Permanent

Salary: $20.00 to $25.00 /hour

Experience:

• Customer Service: 1 year (Preferred)