Computer Repair Technician

London - Ontario (ON),

Best Buy

Job Description:

  • As a Geek Squad Computer Technician I you will…

    • Assist clients with service/repair issues.
    • Resolve client issues and complaints in a positive manner that builds business and enhances client loyalty while adhering to Company policies & procedures.
    • Perform repairs, upgrades and related services.
    • Provide technical information to clients on available products & services to meet their needs
    • Educate client to prevent similar problems.

    We hope you are passionate about…

    • Taking Initiative – Not only with work related tasks but professional growth and development as well. A better understanding of big picture business goals will lend to greater success.
    • Customer Service – Active listening and adapting your approach to tailor to customer needs will go a long way. You easily build rapport and make customers feel comfortable.
    • Competition – a desire to be the best at what you do is a key component of success. In addition, being able to celebrate not only your own successes but those of teammates.
    • Leading by example – coaching and helping others to improve is just as important as individual success.
    • Having fun while being the best – we work hard but play harder.

    The experience we need…

    • Minimum 6 months job related experience
    • Diploma in Computer Science or Information Technology preferred
    • A+ Certification is a strong asset
    • Excellent communication and leadership skills
    • Team player

    We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology

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