Iniksaliurnirmut Tatigiit Agent

locationIqaluit - Nunavut (NU),

atCanadian North

Estimated salary $78,761 - $89,408 a year

Job Description:

Ref. # C648104

Position(s) Available: 2 (Part Time)

Closes 2020/12/30

Other Details: 7F, Reporting to Manager, Customer Support

Level: As per the Unifor Collective Agreement

  • In accordance with the Unifor Collective Agreement
Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

  • High School diploma or equivalent related work experience
  • One (1) year of previous experience
  • Possess a working knowledge of Sabre System;
  • Fluently bilingual in Inuktitut and English (verbal and written) French an asset
  • Good understanding of Inuit Culture
  • Must be familiar with all aspects paperwork/documentation for all passenger service functions;
  • Must possess strong communication, and interpersonal skills;
  • Proven customer service skills;
  • Works well in team environment;
  • Must be adept at handling
multiple tasks, and prioritizing duties;
  • Willing to assist in all areas of passenger services;
  • Willing to work irregular hours of operation and shift work;
  • Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
  • Duties and Responsibilities

    Interested candidates should be able to perform the following duties and responsibilities:

    • Coordination and booking of medical travel patients, duty travel, Pivut and Ilak travel benefits, group travel and other sales related support.
    • Offer Inuktitut language service for Canadian North customers.
    • Make reservations and compute fares;
    • Disseminate information;
    • Issue tickets and process sales reports for deposit;
    • Assemble, control and transmit reservations and passenger data;
    • Maintain records as required;
    • Other duties as assigned.

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