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CANADA

Dispatcher/Customer Service

locationDartmouth - Nova Scotia (NS),

atGreenfoot Energy Solutions

Estimated salary $35,000 - $50,000 a year

Job Description:

Greenfoot Energy Solutions is looking for a motivated and experienced dispatcher to join our Dartmouth, Nova Scotia team.

Qualifications:

  • A minimum of 3 years experience as a dispatcher, preferably within the HVAC and/or construction secotr.
  • Ability to multi-task and willingness to learn.
  • Excellent customer service skills.
  • Solid interpersonal, communication (verbal and written), organizational, and time management skills.
  • Ability to work with minimal supervision under pressure and time constraints in a stressful environment.

Key Responsibilities

  • Day-to-day communication, via phone, text, and email, with our customers, technicians and administrative staff.
  • Schedule the installation of heat pumps, insulation and ventilation.
  • Manage and schedule service calls.
  • Provide technicians with the right information and
equipment in order to make the entire customer experience positive from start to finish.

What to expect from Greenfoot:

  • Full-time, permanent hourly position.
  • Competitive wage based on experience.
  • Health and dental benefits.
  • A long-term career with training and continual improvement opportunities.
  • A fun work environment with a safety-orientated company.
  • Company pension plan.

Application deadline: 2021-10-11

Job Types: Full-time, Permanent

Salary: $35,000.00-$50,000.00 per year

Benefits:

  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • RRSP match
  • Wellness program

Schedule:

  • Monday to Friday

Experience:

  • dispatch: 3 years (required)

Work remotely:

  • No

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