Customer Service Representative

Responsibilities:

• Greeting visitors and guests in a warm and friendly manner
• Handling incoming calls
• Perform general customer service duties
• Assist in maintaining the Office (main) and others, as needed
• Maintain office common areas so that a clean and professional appearance is always seen
• Creating, maintaining and entering information into databases.
• Maintain office supply inventory and equipment
• Assist with planning events, which may include lodging and travel plans for out of state visitors and guests, including Directors.

Requirements:

• Proven experience as an office assistant or back-office assistant or in another relevant administrative role preferred
• High school degree or equivalent

• Excellent written and verbal communication skills
• Working

Expected Start Date: 2020-09-14

Job Types: Full-time, Permanent

Salary: $12.00-$22.00 per hour

Schedule:

• Monday to Friday

Experience:

• office environment : 1 year (Preferred)
• customer service: 1 year (Preferred)

Job Duties:

• Answer incoming customer inquiries
• Record and modify customer information within the database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies

Work remotely:

• Temporarily due to COVID-19