CANADA

Customer Service Representative

locationMoncton - New Brunswick (NB),

atXIBITA

Estimated salary $12 - $22 an hour

Job Description:

Responsibilities:

  • Greeting visitors and guests in a warm and friendly manner
  • Handling incoming calls
  • Perform general customer service duties
  • Assist in maintaining the Office (main) and others, as needed
  • Maintain office common areas so that a clean and professional appearance is always seen
  • Creating, maintaining and entering information into databases.
  • Maintain office supply inventory and equipment
  • Assist with planning events, which may include lodging and travel plans for out of state visitors and guests, including Directors.

Requirements:

  • Proven experience as an office assistant or back-office assistant or in another relevant administrative role preferred
  • High school degree or equivalent
  • Excellent written and verbal communication skills
  • Working
knowledge of office equipment
  • Proficiency with MS Office
  • Ability to work well under limited supervision
  • Enthusiastic and eager to be a team member of a growing company.
  • Expected Start Date: 2020-09-14

    Job Types: Full-time, Permanent

    Salary: $12.00-$22.00 per hour

    Schedule:

    • Monday to Friday

    Experience:

    • office environment : 1 year (Preferred)
    • customer service: 1 year (Preferred)

    Job Duties:

    • Answer incoming customer inquiries
    • Record and modify customer information within the database
    • Engage with clients in a friendly and professional manner while actively listening to their concerns
    • Offer support and solutions to customers in accordance with the company's customer service policies

    Work remotely:

    • Temporarily due to COVID-19

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