CANADA

Funeral Assistant

locationFredericton - New Brunswick (NB),

atYork Funeral Home Ltd.

Estimated salary $16 an hour

Job Description:

York Funeral Home Ltd. is seeking a Funeral Director Assistant. To work on an at need basis only, there is no guaranteed hours at this time with the opportunity to move into a more permanent schedule.

Job Purpose

Provide superior customer service and ensure customer satisfaction. The incumbent will assist in duties surrounding the funeral home. They will be expected to be available to cover additional shifts, when needed.

Duties & Responsibilities

  • Offer comfort and superior customer service to bereaved families and friends of the deceased
  • Provide necessary funeral service information and options to customers
  • Carry out deceased care including but not limited to, removal from places of death, dressing, and casketing
  • Provide care for cremated remains.
  • Assist the funeral director with funeral services to ensure all details are attended to and provide immediate resolution to any issues that may arise
  • Contact newspaper to provide details of services as required
  • Shift work including overnight, weekends and holiday on call coverage
  • Perform data Entry, documentation, printing and filing
  • Relay customer quality improvement suggestions
  • Support new product/service development integrating customer feedback
  • Answer telephones and
provide on call coverage as necessary
  • Attend immediately to customer complaints or concerns
  • Identify building, equipment and vehicle safety and maintenance requirements
  • Comply with all regulations and laws respecting funeral service and care of the deceased
  • Perform other duties as required
  • Job Qualifications

    • Possess a valid driver’s license
    • Strong team player who is professional and compassionate
    • Excellent attention to detail and high degree of accuracy
    • Proficient using MS Office (Word, Excel, Outlook) and funeral software
    • The successful candidate may be required to complete a background check

    How to Apply

    Candidates are invited to apply by submitting a resume and cover letter. We thank all applicants for their interest. However, only those candidates selected for an interview will be contacted. York Funeral Home Ltd. is an equal opportunity employer.

    Part-time hours: 0-5 per week

    Job Type: Part-time

    Salary: $16.00 per hour

    Schedule:

    • 10 hour shift
    • 12 hour shift
    • 8 hour shift
    • Day shift
    • Holidays
    • Monday to Friday
    • Night shift
    • Overtime
    • Weekends

    Licence:

    • Driver's (Preferred)

    Work remotely:

    • No

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