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Front Desk Clerk, Carl Rooms - Supportive Housing Program

Vancouver - British Columbia (BC),

Atira Property Management Inc.

Job Description:


Internal/External Posting


Front Desk Clerk

Hours & Days of Work:

1st - Saturday & Sunday 7:30 a.m. to 4:00 p.m.

2nd - Saturday & Sunday 3:30 p.m to 12 a.m.


BCGEU (B.C. Government and Service Employees Union)


$14.71 { Step 1 - 1920 hours }

$15.44 { Step 2 - After 1920 hours}

Program & Location

Carl Rooms - Supportive Housing Program- Vancouver - Downtown Eastside


until filled

About Us:

Atira Property Management Inc. is a mid-sized licensed property management company known for its inclusionary hiring practices and wholly-owned by Atira Women’s Resource Society, an award-winning not for profit organization. We offer a challenging and rewarding work environment where a job is more than just a pay cheque. We offer our staff the opportunity to work alongside a remarkable group of professionals and activists working to make the world a more just place, one tenant, one home, one job at a time.

The Opportunity

Reporting to the Program Manager, the Front Desk Clerk, are responsible for maintaining the safety and security of the premises , responding to questions of tenants, answering the phone and responding to questions/taking messages from callers, undertaking hourly floor and room checks; responding to emergencies including administration of naloxone.
About you:

You embrace Atira’s mission, vision, values and philosophy. You have a well-developed understanding of and commitment to anti-oppression work and intersectionality. You are familiar with colonialism especially as it applies in Canada and you understand the impact of the residential school system. You are committed to working with people who are struggling with substance use and or mental wellness and understand and are comfortable working within a harm reduction environment. Lived expertise is an asset, as is living in the community in which you work. Atira strives to hire staff who reflect the people we serve.

You Also Have:

  • Proven initiative, judgment, decision-making and problem-solving capabilities
  • Proven ability to develop and maintain rapport with the tenants, your co-workers and other stakeholders
  • Demonstrated ability to organize and carry out work with independence
  • Physical ability to perform the duties of the position and carry out heavy cleaning duties

Additional Requisites/Assets:

  • A valid First Aid Certificate is an asset
  • Non-Violent Crisis Intervention Certificate is an asset
  • All positions are subject to a criminal records review

Application Process:

Applications should be emailed to [email protected] Please provide a current resume describing how you meet or exceed the above-noted qualifications. Resumes with a Cover Letter unique to Atira will be preferred. Candidates who lack the experience and qualifications set out in the posting may not be considered, although an exceptional cover letter and transferable skills may overcome lack of experience for some positions. Please go to for a current list of postings.

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