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ED Client Services Ambassador

locationAbbotsford - British Columbia (BC),


Job Description:

Are you ready to suit up?

If you are seeking a job where you can make an impact, this one is for you! As a Brand Ambassador in the health care sector, you will ensure the safety of kids, families, and staff. A great way to contribute to making your community safer!

We provide people with growth opportunities. 30% of our frontline employees are promoted to become part of our operation teams.

Despite the challenges over the last year, we re growing our ranks in Abbotsford now more than ever! With our wide variety of contracts, we have a position that will accommodate your needs and help you reach your goals.

What's in it for you?

  • We offer competitive wages & comprehensive health benefits

  • We can guarantee 40 hours/week

  • Uniform provided free of charge

  • Opportunities to grow alongside GardaWorld

  • Continuing education through GardaWorld Campus like Use of Force training

Job duties:

  • The EDA will continually monitor and actively patrol the Emergency Department waiting areas

and pro-actively engage patients awaiting treatment.

  • The EDA will enhance the user experience by making connections where possible, alleviating some stresses and anxiety through respectful interpersonal interactions.

  • Use supportive verbal techniques and staff resources to de-escalate potentially violent behaviour.

  • Develop relationships and liaisons with clinical and operational stakeholders.

  • Maintains basic data concerning client interactions including an hourly census of the general waiting area.

  • Establishes knowledge of the support options available and liaises with staff to ensure their applications are appropriate and not contrary to clinical needs.

  • Work in alignment with other Site Security staff to proactively reduce client interactions that may develop into violent or aggressive behaviour in the Emergency Department.

  • Qualifications:

    • A valid security guard license

    • Available to work flexible hours

    • Have a clear criminal background

    • Be eligible to work in Canada

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