Records Technician / Receptionist (Various Temporary Positio...

Edmonton - Alberta (AB),

Government of Alberta

Estimated salary $3,073 - $3,740 a month

Job Description:

    Records Technician - Various 1-year Temporary Positions
    Municipal Affairs (Quasi-judicial Boards)

    We are looking for positive, organized, highly motivated and energetic individuals who are looking to join our team!

    The Records Technician is responsible for screening and processing of applications under the Surface Rights Act, including reviewing applications to ensure the necessary criteria is provided to open a file, conducting database searches from Government agencies as well as entering information and data into an internal database for processing of the application. In this role, you will be responsible for reviewing files for completeness, creating and sending general correspondence (mail and email), and filing records (paper and/or electronic). This position also catalogs and files active records (paper and electronic). The records technician assists with data entry, labeling, and boxing of paper records for inventory. This position is also required to support general reception duties.

    As the Record Technician, you possess:

  • Strong organizational and time management skills
  • Strong attention to detail, with a high degree of accuracy
  • Well-developed communication skills, both written and verbal
  • Experience with records management and retention, document control, archiving, disposition and retrieval
  • The ability to work with confidential and sensitive information

  • Qualifications

    High School Diploma combined with a minimum of 1-year related office administration experience is required. Equivalencies will be considered. Also required: Experience with using Microsoft Office (Excel, Word, Outlook, and PowerPoint); strong communication skills and interpersonal skills; and fast and accurate keyboarding skills. The following would be considered an asset: Experience with Adobe Acrobat; post-secondary education in records and/or information management; experience and knowledge in records management practices, policies, and procedures; experience working with land titles legal documents and/or electronic data management, document management software and/or records management software.

    Receptionist - 6-month temporary position
    Labour and Immigration (Appeals Commission for Alberta Workers' Compensation)

    The Receptionist is the first point contact for the Appeals Commission, operating its multi-line switchboard and assisting walk-in clients. In this role, you will answer general telephone inquiries and direct calls to staff members, assist walk-in clients, receive and order couriers, and prepare mail-outs. You will also provide word processing, data entry, and other administrative support services, as required. The individual in this position will work with sensitive information and must maintain a high level of confidentiality. The ideal candidate would possess strong interpersonal, communication, and decision-making skills, and must be able to handle calls from individuals in crisis and work effectively in stressful situations.


    High School Diploma combined with a minimum of 1-year related office administration experience is required. Equivalencies will be considered. Also required: Experience using Microsoft Office (Excel, Word, Outlook, and PowerPoint) and data entry skills. The following would be considered an asset: experience working in a quasi-judicial or legal environment; experience with benefits administration; strong customer service, communication, and interpersonal skills; the ability to remain calm and professional during stressful interactions/situations.


Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. The link below will assist you with understanding competencies:

Agility - to work under stringent timelines and prioritize multiple tasks and projects at the same time, while also being able to accommodate other priorities as they arise.

Drive for Results - knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization while maintaining accountability to each other and external

Creative Problem Solving - uses or adapts existing processes to address both new and past problems.

Also required for the Receptionist position:

Build Collaborative Environments - effectively helps and follows through on inquiries, requests, and concerns from colleagues, clients and stakeholders. Ability to remain courteous and professional in stressful situations.


$1,536.57 - $1,869.84 bi-weekly


    Hours of work: 36.25 hours per week, Monday to Friday.

    The Records Technician positions with the Ministry of Municipal Affairs quasi-judicial boards are 1 year temporary-salaried opportunities with the possibility of extension, located in Southwest Edmonton. Applications without a cover letter will not be considered. In your cover letter, describe a project or initiative that you personally led that you feel is one of your greatest achievements.

    The position with the Appeals Commission for Alberta Workers' Compensation is a temporary salaried 6-month position located in Downtown Edmonton.

    This competition may be used to fill current and future vacancies across the Government of Alberta at the same or lower classification.

    What we offer:

  • Comprehensive benefits plan:
  • Pension plan:
  • Health Spending Account:\overview&cf=2
  • Leadership and mentorship programs
  • Professional learning and development
  • Positive workplace culture and work-life balance
  • Accessible career consulting services
  • Recognition for prior service with the Government of Alberta

How to Apply

YOUR VALID E-MAIL ADDRESS AND THE JOB ID # MUST BE INCLUDED WITH YOUR APPLICATION. Please note that interview invitations may be sent out by e-mail.

Online applications are preferred. If you apply online, please ensure your cover letter, resume and any other related documents are submitted as ONE file and that you include the Job ID #. Please ensure that this document is saved using the naming convention of your last then first name followed by the seven digit Job Opening ID number (smith,Joe_xxxxxxx). Applicants who apply online will be able to track the status of this competition. Please DO NOT submit multiple applications.

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

PLEASE INDICATE IN YOUR COVER LETTER IF YOU ARE INTERESTED IN A RECORDS TECHNICIAN POSITION OR THE RECEPTIONIST POSITION. If you are interested in applying for a Records Technician position with the Ministry of Municipal Affairs quasi-judicial boards, please note that applications without a cover letter will not be considered. In your cover letter, please answer the following: Briefly describe a project or initiative that you personally led that you feel is one of your greatest achievements.

If you have difficulties applying on-line, please contact the number below.

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS). It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting, please contact Thelma Finch at (780) 422-9452.

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