Front Desk Receptionist

locationCalgary - Alberta (AB),

atProlific Sports House

Estimated salary $20 - $30 an hour

Job Description:

Company description

Prolific Sports House (“PSH”) is a brand new, membership based private sports training facility that will be the epicenter of high-level sports training, competition, and entertainment in the City of Calgary. We’re excited to build a unique sports training community that wants to push our members past their limits. PSH features 17,000 square feet of basketball/volleyball courts, cardio/fitness area, large relaxing viewing areas, entertainment for the kids, and an elite sports performance training area. Prolific is designed to produce and help athletes take their game to the next level while furthering their knowledge in their designated sports. We offer a variety of programs, drop in play, tournaments, classes, leagues, camps, and sports specific training for multi-sports.

Job description

Front Desk Receptionist

Reports to: President


  • Create a positive and non-judgmental environment where you can motivate and inspire every member to meet their goals when they arrive at Prolific
  • Meet our members needs when they arrive, while they work out and when they leave
  • Provide hands-on leadership, guidance, and assistance to our team members, manager, and guests
  • Complete weekly and biweekly administrative duties including implementation of value added incentives for our members, coordinate staff scheduling, and filling operational requests from team leads
  • Meet sales goals and proactively prospect new memberships
  • Communicate with owner and complete assigned projects by designated deadline
  • Create/Support the scheduling of PSH facility, Trainers, Member Classes, and Fitness Instructors
  • Demonstrate personalized and professional customer service skills
  • Provide effective and professional communication to members and co-workers
  • Maintain safety standards, general maintenance, upkeep and tidiness of the facility
  • Handle immediate first aid needs
  • Educate and enforce PSH facility rules and code of conduct
  • Always maintain a professional appearance
  • Oversee day to day operations of the facility
  • Oversee and assist in setting up of equipment and coordination of special


  • 1-2 years’ experience working as front desk receptionist, or similar experience
  • Athletic or recreational facility experience is an asset
  • You’re a high-energy individual who thrives in a competitive and dynamic environment
  • High School Diploma
  • Dash platform experience is an asset not a pre-requisite
  • Current certification CPR C (re=certified within one year) and Standard First Aid (re-certified within 2 years) – required within first 3 months of employment
  • Must be able to lift up to 50lbs and assist with moving equipment
  • You have a “member first” service approach, are committed to communication, and are able to motivate others
  • You have a professional manner, an optimistic “can-do” approach, and are efficient when dealing with multiple tasks in a fast paced environment. You are passionate about producing results and your superior problem-solving skills enable you to respond to changing priorities
  • Experience with Microsoft Office applications (Word, Excel, Outlook) and registration software
  • A proven track record working independently and in a team environment is an asset

What’s In It for You:

  • Making connections with members and staff and being a valuable asset to Prolific Sports House
  • Putting smiles on faces and being part of a positive and fun environment
  • Flexible work schedule, shifts include: Evenings and Weekends Only
  • FREE facility membership for you, plus a variety of free and discounted programs & services
  • Performance based bonus program and an employee recognition program
  • Annual staff events including BBQ’s, Corporate challenge, December holiday party and many more
  • Free parking available

Part-time hours: 32 per week

Expected start date: 2020-11-02

Job Types: Full-time, Part-time, Casual, Permanent


  • Flexible schedule


  • Monday to Friday
  • Weekends


  • receptionist: 1 year (Preferred)


  • Secondary School (Preferred)


  • Calgary, AB (Preferred)

Work remotely:

  • No

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